[Resolved] Medplus India — flexi rewards

asea

from Chennai, Tamil Nadu

Address:

600040

My flexi rewards order no OTNRW[protected], MY ORDER is doqtar diabetic sandal black size 10 but I received doqtar diabetic sandal brown size 8 on 02/03/2018. which is nobody can use. please replace item or return the flexi reward points to my account. I expect earliest action from your side. when i enquire your customer care but not satisfied from your reply. please take immediate action .
My flexi rewards order no OTNRW[protected], MY ORDER is doqtar diabetic sandal black size 10 but I received doqtar diabetic sandal brown size 8 on 02/03/2018. which is nobody can use. please replace item or return the flexi reward points to my account. I expect earliest action from your side. when i enquire your customer care but not satisfied from your reply. please take immediate action .
Thanks

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Apr 24, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Mar 04, 2018

Updated by asea I s krishna samy regular customer of medplus. I has ordered from medplus for doqtar diabetic sandals brown black size 10, but i had received doqtar diabetic sandals brown brown size 8 . My order no is otnrw[protected] (flexirewrds ) . Replace the correct product or return the points to my account immediately. Please take immediate action.
I s krishna samy regular customer of medplus. I has ordered from medplus for doqtar diabetic sandals brown black size 10, but i had received doqtar diabetic sandals brown brown size 8 . My order no is otnrw[protected] (flexirewrds ) . Replace the correct product or return the points to my account immediately. Please take immediate action.

Verified Support

Mar 22, 2018

MedPlus India Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

Your relationship is important to us.

Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com