[Resolved]  Medplus India — medplus flexi rewards kadapa

Website:www.mediplusrewards.com

I am p sudhakar reddy. I booked a trolley bag in aug 30th 2017. But till today i didn't get it. I called customer care more than 20times with in this 3mnths but they are telling u will get this by weekend.. But till today i did nt get it.. Almost its about 3 and half months.. I am fed up with this flexi rewards and waste of money.. It's very bad experience.. I am expecting to resolve my problem as soon as possible
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Jan 14, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Dec 11, 2017
Updated by Sudhakar Reddy Pagidala
My id number is 5942074..
Dec 11, 2017
Updated by Sudhakar Reddy Pagidala
My id number is5942074.i am p sudhakar reddy.i booked a trolley bag in Aug 30th 2017.but till today i didn't get it.i called customer care more than 20times with in this 3mnths but they are telling u will get this by weekend..But till today i did nt get it..Almost its about 3 and half months..I am fed up with this flexi rewards and waste of money..It's very bad experience..I am expecting to resolve my problem as soon as possible
Verified Support
Dec 12, 2017
MedPlus India Customer Care's response
Dear Sir,

With reference to complaint, we regret the inconvenience caused to you.

We would like to inform you that the issue has been escalated to the team concerned and we will resolve the same on high priority.

We appreciate your understating and patience in this regards.
Dec 17, 2017
Updated by Sudhakar Reddy Pagidala
I got a call from mediplus on 12 dec 2017 after giving complaint here ..We get stock within one week to hyd and after getting we will send it to you ..This overall process takes 10days they told..Will see...Whether i get even after this 10days or not...Hope for good
Complaint comments 

Comments

I placed a order, got half medicine, placed again the order n now past 10 days they are not responding my calls, m getting info bout my medicine that they have reached but the store agents are not communicating, i visited the store, medicines are there but they denied for home delivery n also the behaviour of the staff was very very bad.
MedPlus India Customer Care's response, Dec 14, 2017
Verified Support
Dear Haripriya,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you share your contact details so, that we can resolve the same on priority.

We would like to inform you that the issue has been escalated to the team concerned. our team will check and update the status.

For further correspondence, please callus on 040-67006700 or reply us via email to [email protected].

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