[Resolved] Medplus India — replacement of ritecheck blood glucose meter | |
My brother-in-law, praveen who is an m. D., works for kims, vijayawada, purchased your ritecheck gluco meter as per your company's advt and influence of local medplus shop staff. He brought it to my father for regular use. We stay in proddatur. I have the bill even with me now. Tax invoice number is[protected] Now i understand that the strips for this machine are unavailable. What is the use of your company product - if you cannot supply strips for the same. Who is responsible for this, can you replace for some other brand machinery free of cost. Can your company reimburse the cost involved? If you are unable to supply strips for ritecheck - why did you sell the machine? My mobile number is [protected] and my email id is [protected]@gmail.com My father is facing problems to check his sugar levels now. He resides in a village (Pallavolu). Please replace the machine at the earliest possible. Thanks in advance Sunil Was this information helpful? | |
Jul 13, 2019 Complaint marked as Resolved I called them from my registere mobile number and provided them my customer ID . They called me after 2 days and gave me a coupon code which I submitted in MedPlus store and got my GlucoMeter replaced by paying Rs.200. MedPlus India customer support has been notified about the posted complaint. Verified Support Jul 05, 2019 MedPlus India Customer Care's response We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Regards, MedPlus Team
| |
Add a Comment | |
72%
Complaints
813
Pending
66
Resolved
563
+91 40 6700 6700
+91 40 6674 3000
GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
View all MedPlus India contact information
Post your Comment