[Resolved]  Medplus India — Selling the Product with fake price tag

Address:

Medplus Health Services Pvt. Ltd. Bala Nagar, Hyderabad

Selling the Product on Higher price over MRP. No response from them for my emails

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On Thursday, December 10, 2020 4:47 PM, "[protected]@medplusmart.com", "[protected]@medplusindia.com", "[protected]@medplusindia.com", "[protected]@medplusindia.com" wrote:


Hello


Finally I got acknowledgment (TCK[protected] for my escalation... Thank you


I would like highlight again... The issue was not relevant to Rs 20/- and it was relevant to the service Provided by you. Today I call a call from the Pharmacy (Chitlapakkam, Chennai) and they asked me to come and collect Rs 20/-. I'm wondering and don't know what is the role for them in this transaction and they just delivered the product. I asked them to keep the money and i don't want.


let us see the Service provided by Medplus

1. The medicines were ordered through online. The price was updated without ensuring the existing inventory. if you have two batch of items then the price must updated according to the batch. its not happened

2. the Batch number of medicines shown in Bill was not matching with the actual medicine's batch number

3. When deliver, The Pharmacy should verify the above and if any mismatch then they should correct it. Its not happened

4. And Finally, Medplus is not ready to agree the mistake did by them. To get the response I need to escalate this to varies level. I strongly recommend to scarp the email id's [protected]@medplusindia.com and [protected]@medplusindia.com.

Mistakes will happen but asking excuse for the mistake is not a crime. Instead paying Rs 20/- will not resolve the issue.

Thanks for your service. I have decided to close my transaction with MedPlus and i will post the entire conversation in Social media. They will decide

Regards