[Resolved] Medplus India — staff rude behaviour | |||
Dear concern authority, I undernamed anudeb roy, a regular consumer of your store. Today evening while purchasing a baby food at your adarshapally, p. O-nonachandanpukur, barrackpore, kolkata-700122 has faced a very unfortunate rude behaviour from your staff (You can check at your store footage). The particular staff continued his rude behaviour and later on another staff of the store has supported his colleague misbehaving. This kind of attitude will definitely downgrade your brand value. I never faced this type of misbehaving from your competitive stores viz, apollo and frankrose. If this is not rectified from your side then i will definitely think twice to go to your store in coming days. Plz let me know the action you took to rectify this most unfortunate incident happened towards me which is not acceptable at all as a regular customer of yours. Thanks Anudeb roy, Barrackpore, kolkata-700122. Mob-+91 [protected]. [protected]@gmail.com. Was this information helpful? | |||
Oct 20, 2019 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Sep 15, 2019 MedPlus India Customer Care's response Dear Team, We regret the inconvenience caused to you. We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest. Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly. We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated. For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com. Please get back to us in case of any clarifications. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] (Toll Free):[protected] (Email): [protected]@medplusindia.com | |||
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I had bought a product from MedPlus Mart on 31st July 2019 and the still product is not delivered. Also, I can not cancel order from my login and whenever I'm calling customer care only one response "We will refund your money". It is almost one and a half month still my refund is not given
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