[Resolved] Medplus India — Store man rude behaviour

Ganesh2307

from Chennai, Tamil Nadu

Nov 4, 2021

Address:

Oldwashermenpet

Am a regular customer with medplus oldwashermenpet... today I purchased medicines for Rs 1068 nd requested a carry bag nd the store man informed there is no carry bag nd furnished a paper cover but I informed can't carry this purchased item with the paper bag which u given nd suddenly the store man behaviour became rude nd told because of discount only u coming to medplus orelse u will go to some other medical shops in local so I requested a revised bill for my medicine without discount but he denied since I already paid nd told i[censored] want a carry bag need to pay Rs 8 nd get a carry bag...

So I paid nd get the bag...the issue is if the store man informed prior when I requested a carry bag if need u have to pay nd get bag I will nd there will be no conversation since I got the medicine for my 4year nd 6months boy baby in urgency...

I requested a mail id to complaint his behaviour with medplus nd he refused nd Informed he didn't know nd told he will complaint with police nd all my behavior recording in camera but I told there is no issue in that nd I will sue in court but he didn't listen to the meaning of sue nd told what ever u can do nd I will not take care...

Worst experience with medplus nd I need a reasonable judgement from ur side since I suffered in front of others in public with ur store man rude words nd behaviour...

I[censored]r side didn't take any action in this regard then I will raise the complaint to consumer court...

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Dec 5, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2021

MedPlus India Customer Care's response We will relay this message to the appropriate department, our attempts to contact you were unsuccessful.

We are prioritizing the issue you have faced at store and our team will verify the issue. We will notify you ASAP on the same.

We appreciate you making us aware of your negative experience, and we apologize for the inconvenience this has caused.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.