Meghbela Broadband — Issue of low torrent speed

Address:

Kolkata, West Bengal

dear sir, I paid Rs. 786 for my connection. My normal download and upload speed have to 1 mbps maximum. But what about my torrent speed??? Is this not my problem that it is not going over 115 kbps?? Some proofs are attached with this complain. This is the first time I am using Meghbela Broadband.I have complained many time over phone to my ISP and also customer care. But they are not replying with a satisfying answer. Really speaking, this is the most worst class of speed I ever seen. I used Alliance Broadband and Wishnet Broadband, but your torrent speed is worst than anyone. If you cant solve this problem within 2 days it will be the last time I am using Meghbela.