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Meru Cabs Complaints & Reviews

www.merucabs.com

3.4

Last updated Sep 20, 2024

Complaints 313

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Meru Cabs reviews & complaints page 4

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Address: 560097

We always trusted meru more than any other cab service provider but this time this was highly unprofessionalism. We booked cab to bangalore airport one day in advance (Ie. 18 oct 2018). Cab was scheduled for 7.30 am
We received a call from meru at 7.15 am mentioning cab is cancelled as there is no availability and was asked to book from other cab services.
This was unnecessary stress meru has given us. Getting cabs in morning...

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I booked the meru cab well in advance. I received a call from meru call centre at 6.20 am, saying that the cab is late and the driver will reach your destination within 5 minutes and so it should've reached by 6.35 am instead of 6.30 am.

Even after repeated calls to cab driver and meru call centre, cab arrived at 7.10 am.

And because of this irresponsible behaviour i missed my flight and had to book another one...

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The driver charged 100rs more from me. I booked meri cabs for the first time. After the ride he told that the bill is 988 and took 1000 rs. He said i will receive a message after 15-20 minutes and not now. But later when i received the mail it was of 888. The driver charged 100 rs. More from me. It's a cheating and this has disappointed the rider and created a very negative image.. Do look into this. I took the cab on 9th september. From...

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The cab i took this morning from mumbai airport was in a absolute bad condition. The car was very old and not maintained at all. The whole car was shaking towards side ways. Highly risky to travel in such age old non maintained car.

Driver name - zayak ali
Car number - mh 02 wa 9332

I am surprised what kind of inspection mary has done before putting this vehicle on road for such a unsafe journey....

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Dear sir/madam

My name is niyaz ahmad, mobile number is [protected],
I have used your car rentel service on 24 th july at 10:20 pm from delhi airport terminal 2 to vasundhara ghaziabad u. P. But till now, i have not received bill amount 1080/- which i have paid neither on my mobile nor on my mail id,
Kindly check and arrange to provide bill copy urgently.

Thanks
Niyaz ahmad
Email...

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Address: 122011

On 25 july 2018 at 11.0d pm i hired a merucab fro delhi airport terminal 1
Car no: dl1rta 2946 otp no:28569. The car was in a bad condition, unable to
Move at speed higher than 10kmph but suddenly go beyond 50kmph. The driver was sleepy and i had a real fear that he would crash the car any time. His driving was erratic because the car was in bad condition and he was sleepy. Pl remove such cars from your pool. Also send the...

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Dear Sir,
I booked vehicle from Rajaji nagar Bengaluru to International Airport on dated 19.7.2018. The estimated fare shown on website is Rs. 712. When driver came at spot, i had get call from mumbai office [protected]. Driver said press no. 1 for this call. Later on when we reached to destination( airport) he asked for Rs. 1160. I asked him for receipt from MERU, He was not able to show...later on by contionous follow up he send...

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Address: New Delhi, Delhi

Hello everyone,
Today i have experienced very worst behaviour from meru cab drivers @ 13th may 2018. I have booked 3 cabs for a people of 12members and the amount was 210rs one driver took the same amount while the other two cab drivers charged 1200rs each finally they accepted taking amount of 370rs for each cab which is about 740rs. When i questioned them they were arguing without showing any e-receipt or either they have not even...

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Address: Gurgaon, Haryana

Website: Meru cabs

Today morning may 10th 2018, my husband took meru from airport around 4 am terminal 3. The receipt was around 650 rupees (Exact amount dont remember) and deop was for devender vihar sector 56. When my husband reached home, the driver asked for 1100/- rupees and started given reason of gst and late night charges extra. My husband is not a local and booked meru for the first time as ola and uber were not connecting. Exhausted from journey and...

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Address: Bangalore, Karnataka, 560079

One of the worst services i have recieved in my life.ive been travelling for 20 years now and this bugger has the audacity to play around by not switching on the AC, no road sense at all and rude behaviour, has no manners how to talk to customers, its like he is doing me a favour, i would never use this kind of service and also would advise other passengers kindly boycott merucabs.
#boycottmerucabs...

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Address: Hyderabad, Andhra Pradesh, 500049

I booked a meru cab, scheduled at 3 in the morning. I paid it while booking itself.
I didn't get any cab, at 3:30 i got bill, asking for the feedback of my ride.

I paid 577, and no cab showed up, i got no call too and on top of it i received a statement stating my trip is completed.

It's ridiculous! How could a trip which has not started got completed. And i was charged for that too....

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Address: 560093

Hi
Booked the cab for 8:30 am to airport. Had booked it in advance, previous night. However, at 8:20 i called up as i didn't get sms. I was told cab is not available. Meru should have informed upfront. Such unreliability is not acceptable. Had it happened at 3 am or so, where would i go. Ridiculous service. Never again meru.
Thanks so much!!

Danny...

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Address: New Delhi, Delhi, 110012

Website: Meru

Hello team,

I have booked two cabs from delhi to noida sector 63 on 15th april 2018 around 11:00 o clock. The taxi booking man said you will get a receipt at end of your trip. But i didn’t receive any receipt yet. Our two meru trip otp is 45877 and 85879. And also i have sent my email id for to get receipt to [protected].

Please send a receipt to following email i’d asap.
[protected]@gmail.com...

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Cab no. Mh03f9929 :chauffeur, name of driver: munnilal cell: [protected]
Date of ride:6.4.2018 at 14.46 hrs
Please email my ride receipt details as per the details given above to my email id i. E. [protected]@rediffmail.com, as soon as possible. Please also provide concerned contact person mobile no. At your end, so that the case may be resolved as soon as possible.

Complait by r. B. Vijayasekharan
Mob :[protected]...

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Website: Meru

Hi,
I hired a meru cab yesterday night from t3 airport. I paid driver rs. 764 as per charges appeared on driver’s phone. Driver told me that you will get your bill receipt on your phone but i didn’t get.
I got the sms for on my ride completion with message that if you need bill copy please sms your email i’d to [protected]. I did that also but didn’t get my bill receipt....

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Address: 560032

I had booked a meru cab on 19/03/18 morning for going to bangalore airport from my residence, for a pick up at 07:25 hrs. On 20/03/18. The booking was confirmed to me with a booking reference no., with a mention that the cab details would be sent to me 20 mts. Prior to pick up time. As i had not received any messsage from them till almost pick up time, i called them up to find out when they are sending the cab. I was just shocked to hear...

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Address: Bangalore, Karnataka, 560016

I took meru cab from bangalore airport to my home on 26th feb 2018. Driver asked me to pat toll tax rs 125. And after reaching i paid taxi fare and later i came to know that toll tax amount was included in fare. So i called up meru cab customer care and they told they will refund the amount. But they did not do so till now they are giving lame exsuse that bank is rejecting the amount
Complaint no 332001...

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Address: Hyderabad, Andhra Pradesh, 500058

Dear meru cabs,
I took a meru cabs from hyderabad airport to defence labs qtrs, kanchanbagh on 6th mar 2018 at 7.52 am (The details are enclosed as photos). When last time (Roughly two months back), i remember, i paid around rs. 550/-. This time driver demanded rs. 922/- and took rs. 940/- because the change was not available. This time no message about the fare and i tried through [protected] for email bill that also not available....

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Address: New Delhi, Delhi, 110093

I booked a cab for my mother in law from vaishali to delhi (Durga puri chowk) where meru online app deducted full & final payment online but driver mr. Yadav of dl1ry 4800 cab number not only stop online tracking system in between of journey also threaten, harass and taken cash of 300 rs. From my mother in law stating this is the right amount he is taking not the one which is already deducted by company.
He also denied of having conference...

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Hello sir,

I used meru cab on 11th feb 2018 at hyderabad to travel from ameerpet to airport at 4:10 pm. The driver said you will get bill through mail. I consulted your receptionists on 14th, 15th and 16th feb 2018 regarding receipt of bill they told they will send through my mail sritech. [protected]@gmail.com. So for i have not received any receipt for using your cab service. Please send the receipt of the same to my mail.
br...

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