Meru Cabs Complaints & Reviews

Customer name: pardeep singh
Mo. No. [protected]

Ref no. 54786649
Cab no. Mh03ch3043
Date of ride:24.10.2017
Please email my ride receipt details as per the details given above to my email id i. E. [protected]@gmail.com or [protected]@indianoil.in as soon as possible. Please also provide concerned contact person mobile no. At your end, so that the case may be resolved as soon as possible....

I had taken a meru from the delhi t2 airport to faridabad on 15/12/2107 at 10:11 pm. They charged me a whopping inr 1217 and have not yet sent me the receipt for the same. I have sent atleast 6 requests so far and not even once have they sent it.
Even the otps also do not come.
It is the worst mobile app and service. I made a mistake once by hiring meru. Never ever will i ever take a meru....

On 21.11.2017 i took meru cab no. Dl 1ry 8292 from delhi airport to delhi railway station. The driver took long route thus wasting my time and money. On asking he explained very rudely that i can not take the cab by air and said that meru will not allow any other cab service provider at delhi airport. Please look in to the matter and advise. Regards...

Dear sir/madam,
I am travelling while submitting this compliant about meru cab being operated by mr. Sunil. Car no - dl1 ry8163.
Booking no[protected].
I had booked a meru from delhi tobghaziabad... But the minute i entered the taxi.. The driver mr. Sunil started complianing that he did not want to go to ghaziabad...in fact he started driving the vehicle only after 20 mins.
After starting the vehicle i asked him...

I had a confirmed booking to airport on 02-08-17 at 8.50pm. The driver - manjunath y s called me and confirmed that he was coming. The app also kept showing he was on the way.

When it was getting late, i called him about 11 times and he did not bother to answer. However the app kept saying he was on the way.

I had to incur heavy costs to make alternative arrangements to reach airport. I was traveling with family...

My car was hit by your cab. Please see details below. I would like monetary compensation to fix the damages to my car.
Meru (Airport taxi) cab number : ka 53 b 4673
Place - ganganagar flyover towards mekhri circle.
Date/time : 7th august 12:43pm

The driver did not break on time when the traffic stopped and rammed into the back of my car. I was moving to the side of the road to assess damage and signaled...

Booked a meru cab from mumbai international airport to airoli, new mumbai on 21st july 2017 at 10.11 pm. I told driver to take jvlr route, he told me he just had been there and there is heavy traffic jam though google map was showing no traffic at all. Then also, he tried to take sclr as it is 5 km longer. I forced him to change route to jvlr. About mode of payment, i told him through wallet, he said, i will not accept, when i said, i will...

I travel from Thane to Mumbai domestic airport on 8th May 2017 at early morning by 4:30 driver name is "HARIRAM" cab no-MH 02 WA 9167
Driver is completely uncooperative he was using abusive language in car when we reached to the airport the amount which was display on screen was 599 and the driver asking for 670 so we just ask him how it could be 670? because your display shows 599 then he suddenly start screaming and replied "Aaisa...

Driver name - Naveen R
Cab no. - 4400
Date - 16-4-17 time 9:30a.m
Boarding - Bangalore airport
Drop-in Btm 2 nd stage

Driver dropped in the middle of the trip ( vasanth road, planatrium), telling some problem in car( deisel pipe cut).. And we are charged full fare 822/- .So driver got two benefits- 1) Not completed the trip
2) he got full money
Customer (we) got two problems-
1)...

I have booked the flight to pick up from my home at bangalore to bangalore international airport on 5th mar, even through i have received the driver no sms, i have called many times to driver but he didt picked the call. I have called meeru office, they have arranged the other cab, by that time i could not able to catch the flight. Total loss was 15, 000/-, need to get claim from meeru, enclosed my invoices....

I had made a booking from Salarpuria Symphony Apartments to Kalyani Magnum IT Park. The driver said he would accept only cash because his e-wallet system was not working. I cancelled the booking and yet I have been charged Rs. 85. The records are also not available on my MERU CABS app or the messages that I had received. Why was the money deducted from my e-wallet when it was the fault of the driver?...

Meru Cabs doesn't have contact number to register complaint.
Mails to their feedback email id are bouncing

Here is copy of my compaint:

Hi,
Yesterday I travelled from
Bangalore Airport taxi KA7991 from Bangalore airport to Kadubeesanahali.

I see no travelling history against my number. Please check. I need receipt for reimbursement

Regards
Sameer...

Hello Meru Management Team,

I am writing this complaint so that appropriate action could be taken to save guard the diminishing prestige / reliability of brand - MERU Radio Cabs.

I booked the cab on 22-Jan-2017 at 9:14 PM in the evening.

Source : T3 Terminal, Indira Gandhi International Airport.
Destination: Faridabad, Sector 7.
Cab Number: DL1-RY-8102
Pre-paid amount: Rs...

Hi meru,

Today (Jan 10, 2017) i took meru cab (Mh01ja5936) and paid by freecharge wallet.
Rupees 835 has been deducted twice from wallet, total deduction rupees 1670.00.
Amount was deducted once in morning 0800 (Meru cab company private limited y7cqawaurine5w_52266479_11pin1, tue jan 10 2017, 08:00:14)
And then in noon around 1328 hrs (Meru cab company private limited y7cqawaurine5w_fc[protected][protected]_11pin1,...

I travelled from airport to virupakshapura today 2.30 am which is 27kms. As per the Meru rates from the web it came to 23*22+88 = rs 594. The metered bill showed rs 772, driver asked me for rs 1000 and when I asked why 1000 when meter shows 772, I haven't upgraded the meter, Meru charges has increased for mid night. Had a long fight asking him to show rule book etc, finally he took rs 800 and left scolding bad words. He also drove overspeed...

I boarded a Meru Airport taxi from Bangalore Airport @ 1.10 AM on 26th November. The driver started the cab and asked my location after few minutes on the one way exit. I told him the drop location, which is my residence near Kannuru (should be around 20+ kmts ). He informed me that the "company" has informed him not to take the straight route as it is unsafe at night and took a complete round through Ring Road. My bill was 984 Rupees. It...

Gopalakrishna rao
6:36 pm (33 minutes ago)

To cr
U have not replied to my query that i have received only 450 and loss of 79rs and phone chargers of more than 100 due to wrong information by yogiraj.
So pl compensate for my loss.
I have hired meru cab from airport to mulund on 9 nov and payment linked to wallet,
The driver was insisting for cash payment even though my wallet was limked,...

I booked meru cab as usual through app on my mobile and was assigned cab no. Mho2 wa 9319, toyota etios model and i was extremely appalled at the condition of the cab. I boarded the taxi and started at 9.33 am from my home at siddhanchal phase v to nariman point. Once the taxi started moving i realised the true condition of the cab i am travelling in. The suspension was completely damaged and the a/c was functioning upto only 30% capacity.in...

Booked a meru cab in advance for 10:05am on 15th September 2016 from kodigehalli to Jeevanbima Nagar, but the driver said he is very far from my destination so please book another cab. I called up meru customer care, they told that the same driver will reach you in sometime. After 5 minutes I got a call from another meru cab driver saying he would be coming to pick me up in another 20 minutes. After 15 minutes I called the driver multiple...

The driver charged me in cash rs. 700, despite being charged for the journey on my mobikwik wallet for the amount of rs.145.
The cab driver pretended he did not know the way and gps not working.
He charged me rs. 700 in cash from my location in andheri east to marine lines, mumbai and did not give any receipt for it, saying that his meter is not working.
Please refund the amount that has been over charged by meru driver...