[Resolved] Meru Cab Company — Non receipt of my Wallet money

Debayan Chowdhury

Address:

Bangalore, Karnataka

I booked a ride on 6th january 2015 from Bangalore to Bandipur to and fro. I had recharged my wallet for Rs. 5000 for the trip . However at the end of the trip the bill was for 6500 . As I was informed by one of your representatives that I could pay the remaining amount in cash in case the amount exceeded my wallet amount. However to my surprise I was informed by another representative that this option was not available. after a lot of fuss, I paid the entire amount in cash . And subsequently I withdrawn my entire wallet amount to my bank account . However its been more than 13 days and I have still not received my money. despite of calling several times to the helpdesk, I am only getting a run around and not resolution

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Complaint marked as Resolved

Verified Support

Mar 20, 2015

Meru Cabs Customer Care's response Hi Debayan, there seems to have occurred some confusion. We deeply regret it. Please share the Booking ID along with issue details at [protected]@merucabs.com We'll check this up with concerned team, take all the necessary corrective measures, and reach out with an explanation soon. Warm Regards, Team Meru