[Resolved]  Meru Cab Company — Overcharging and Non Responding to my complaints.

Address:

New Delhi, Delhi

Hello sir, My sis took a meru genie on 14 Feb from Dayanand colony to Gurgaon. Meru charged me with Meru plus rates which is almost double of meru genie charges. They charged me somewhere around 750+ where in the orginal cost would not be more than 400+ On contacting customer care i was told i will receive a call in 48 hours but i have not received any calls instead they mail me and say it was informed that genie was not available and meru flexi will be provided at the said cost. but nothing of such is true. I have a sms from the stating that charges will be applicable as per genie i sent them the same still no response and a similar mail comes after 48 hours mentioning the same. This has been regular from Meru and they dont respond to customer complaints. I have attached meru reciept and the sms sent by them. Request you to please check the same. Regards Aditya Pant [protected]