[Resolved] Meru Cab — Meru Cab Booking | |||||
I booked the Meru cab on 21 Oct for 22 Oct 4:30 am to drop to bangluru airport. The booking was confirmed. Booking Status: ACCEPTED Booking Ref. No.: 45305826 I got the the mail that Cabs were assigned 20 minutes before travel time. On 22 Oct 4:15 am I called to customer care to know the status of the booking becoz I didn't received any msg regarding the driver who was coming to drop me. The customer care person told me that the cab will reach on time, but the cab did not appear till 4:35 am. I received the mail about the driver details. Cab Number KA53A7859 Chauffeur Name RAVI SHEKAR A Chauffeur Phone [protected] But he didn't appear. Again I call the Customer care, but this time no one received my call and put my call on waiting. I was waiting for the cab till 5:15 am but one one came. The result of that I have missed my flight because of your service. Was this information helpful? | |||||
Complaint marked as Resolved
Meru Cabs customer support has been notified about the posted complaint. Verified Support Oct 26, 2015 Meru Cabs Customer Care's response Hi Rajeev,
We deeply regret the inconvenience. We'll surely action this up on priority with the concerned team, take corrective measure and reach out soon.
Warm Regards,
Team Meru
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