Meru Cabs — Driver misled passenger to bill more

Address:Bangalore, Karnataka, 560077
Website:Www.merucabs.com

I boarded a Meru Airport taxi from Bangalore Airport @ 1.10 AM on 26th November. The driver started the cab and asked my location after few minutes on the one way exit. I told him the drop location, which is my residence near Kannuru (should be around 20+ kmts ). He informed me that the "company" has informed him not to take the straight route as it is unsafe at night and took a complete round through Ring Road. My bill was 984 Rupees. It usually costs me 350 bucks max! There was no bill, I unfortunately did not note the number as I was too tired. My drop was around 2.10 AM. I called Meru call center and they informed that the company has not informed drivers about avoiding routes for night time "safety" - he just conned me !
I would like to get a refund, I believe the driver throughly cheated me by misleading and taking advantage of the hour of travel!!
Bennet Thomas
Bennet.[protected]@yahoo.com
[protected]
Was this information helpful?
No (0)
Yes (0)
Meru Cabs customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meru Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    312
    Pending
    0
    Resolved
    214
    Meru Cabs Phone
    +91 22 4422 4422
    +91 22 4052 0100
    Meru Cabs Address
    128, IJMIMA, Raheja Metroplex, Malad (West), Mumbai, Maharashtra, India - 400064
    View all Meru Cabs contact information