| Address: | 122016 | | Website: | www.merucabs.com |
Ref no 50606270
This i sregarding my trip from gurgaon sec 49 to sec 81, noida.
There has been a gross fraud with me. The driver has taken inr 1818 from me but i have not received any bill as yet, moreover the trip has not been recorded as the driver said his connection wasnot working & i shall receive a detailed bill if i call up meru customer care. How can meru delete trip history from my account.
On calling meru customer care on 4th aug they said they would mail me they would mail me the bill within 2 days.
I have no received the bill, i did receive ta mail from siddharth menon with no attachment, i have mailed back several times requesting for a bill /attachment, no response.
How can the driver take money from me when you are not giving me a bill, how do i verify the money taken from me was correct or not.
Moreover the driver took a longer route to get on to nh8 from my house. I demand my bill with the correction/refund in the amount due to a longer route taken.
Meru has no right to make fool of customers, only because we as customers cant do anything about your frauds.
Shalini
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