Meru Cabs — Ill behaved driver

I had prebooked an 8 hour cab from Meru Rental for 2nd October 2022 on 30th sep 2022. Name of the driver Sahid Hussain Mazarbhuiya.
He behaved rudely and insulted my father, a senior citizen, as well as with me a lady customer and my mother. He was so rude with us that we were forced to leave his cab within 10 mins of boarding. His behavior was obnoxious. We were forced to abort our journey with him.
I have used Meru cab previously and have never faced any inconvenience. I would request the authorities to take serious action against such drivers who misbehave with senior citizens and lady customers. It is just not expected!