Meru Cabs — Mental and physical harassment of customers waiting for cabs at airport for more than 1 hour.

I made two bookings on Meru cab for my family traveling from Bengaluru to Jaipur. The first cab for Bengaluru airport arrived 20 min late after 4 calls to customer care. The worst came at Delhi airport where the cab was booked for 1430 and it was delayed for more than an hour. I and my wife both called up the cab customer support and drivers every ten minutes and they kept on giving false promises of arrival in 10 minutes. It's my worst cab experience I have ever had. My family had to wait for 1 hour at Delhi airport hoping cab would come in 10 min. The drivers are very rude and so are the customer support team.