[Resolved] Meru Cabs — Misbehave lady rider

Amol Kolay

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560014
Website:	www.merucabs.com

On 01 aug 16 at about 1700 hrs. My niece alone booked a cab from airport to jalahalli east cab no ka53a7466 driver mr. Manjunath she asked him to follow nes – ms paliya which is 26 km distance in one way. Driver could not listen and he took her via habbal which is 35.2 km, she became afraid of driver and call me up i advised him you safely come here language then he said whatever you can do you do it my name is manjunath. Letter on on complain cell of meru cab i made a complain to mr. Vishwa still no respond from meru cab after 3 days i rang up talked with ms. Manisha still no joy.
My question is?
Are any lady passenger is safe to ride alone with meru?
Is this the way you behave to your passengers.
Is meru thinking his driver done it ethicaly precise?

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May 22, 2017

Complaint marked as Resolved

Meru Cabs customer support has been notified about the posted complaint.

Aug 05, 2016

Updated by Amol Kolay On 01 Aug 16 at about 1700 Hrs. my niece alone booked a cab from airport to Jalahalli east cab no KA53A7466 Driver Mr. Manjunath she asked him to follow NES – MS Paliya which is 26 Km distance in one way. Driver could not listen and he took her via Habbal which is 35.2 Km, she became afraid of driver and she call me up I advised him you safely come here after reaching I asked driver why he has taken long route? He started argue with me in between he using local language(that I could not understand as I am from different language) then he said whatever you can do you do it my name is Manjunath.Letter on made a complain to Meru cab Mr. Vishwa still no respond from Meru cab after 3 days I rang up talked with Ms. Manisha still no joy.
My question I s?
Are any lady passenger is safe to ride alone with Meru?
Is this the way you behave to your passengers.
Is Meru thinking his driver done it ethically precise?

Verified Support

Aug 09, 2016

Meru Cabs Customer Care's response Hi Amol, This is completely unacceptable and definitely not what we stand for. We truly regret the trouble you had to go through. Please share your Booking ID at [protected]@merucabs.com We assure you we’ll promptly carry out an investigation and get back to you. Regards, Team Meru

Aug 10, 2016

Updated by Amol Kolay Thanks for your positive response