[Resolved]  Meru Cabs — No service

Address:Mumbai City, Maharashtra

I had booked a cab on 21st from malad west to Bandra west leelavati hospital st 6 am in morning. It was obviously for a medical emergency.the booking was done a day before Till 6am there was no sms containing driver information nor any call from.booking executives. When we left using other cab at about 6:05am the driver from meru calls stating he is on his way Is 6am in morning too early for your driver to arrive? No courtesies of apologising in also a trademark in your drivers and booking executives.i got a call from one of your booking executive since he was notified that the pickup dis not happen. He just had to hear that the driver did not reach on time and he disconnected the call. Is this the way a booking executive behaves?
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Complaint marked as Resolved 
Verified Support
Oct 01, 2015
Meru Cabs Customer Care's response
Hi Runa, We sincerely apologize for the inconvenience. Please share your booking ID along with other details at [protected]@merucabs.com and we will look into the matter immediately. Regards, Team Meru
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