[Resolved]  Meru Cabs — Service did not provided at late night

Address:

Hyderabad, Andhra Pradesh

Booked a cab to pickup at 10pm for a female friend, however at the last minute the answer from them was cancelled or they are trying but there are no cabs.. then y did they booked it..and that was 2 hours before..Is this the good way to treat the customers..When told its a female who is waiting for cab and its already night 10 which is really not safe now a days and if they want they can send a cab to the destined place which they dint ..they hardly care about it..if we are late while boarding cab then they charge us extra but when they are not providing cab not even calling and informing anytng then that becomes very very frustrating.. Therefore i log a complaint against Meru cabs @ Hyderabad for Misleading the customer, making false statements, not tracking customer and cabs location. Below are the details received Cab no: AP28VA1205, Driver name: Janikiramulu N, CellL [protected] Thanks, Deepak