[Resolved] Meru Cabs — Wrong Cab

ace_ash

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 122011
Website:	www.merucabs.com

2 days ago, I ordered Meru regular for my grandmother. I think due to non availability of cab in the morning, they sent meru genie. I wasnt accompanying my grandmother, but when she started the journey, I asked her if its a hatchback or sedan. She said meru genie and driver also said genie. When she reached the destination, driver charged the sedan bill, which is double then genie price. Still, no money received after several phone calls.

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Complaint marked as Resolved

Meru Cabs customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2015

Meru Cabs Customer Care's response We're sorry that this happened! To help trace your booking, plz share booking ID or mobile no. at [protected]@merucabs.com. Assure you appropriate action would be taken. Warm Regards, Team Meru