Metro Railway, Kolkata — Online recharge issue

Address:Kolkata

Hi Ma'am,
I have tried to recharge my metro smartcard through your app on 10th September, 2020. It was successfully done & Rs. 200 was deducted from my bank account. But yesterday when I travelled in the metro, I came to know that my card is not recharged yet & it is showing old balance only. But till date deducted balance not credited to my bank account also. Please find my smart card number as mentioned below & do the needful as earliest.
Smart card number:[protected]
Was this information helpful?
No (0)
Yes (1)
Sep 23, 2020
Updated by biswanag
Please find the proof for amount deduction from my bank account.

Sep 28, 2020
Updated by biswanag
Problem is not resolved yet, kindly do the needful as earliest.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Kolkata
    India
    File a Complaint