Mg University — degree certificate not received even after 1 year of application

Address:Kottayam, Kerala

My name is swathy satheesh. I have applied for degree certificate on june month of last year. I haven't got my certificate till now.
It has been 1 year after submission of application and i have not received it. I needed it urgently for further studies. When i called there they say it may take more months to get it
Very irresponsible behaviour from their side
I hope to get a reply for my complaint
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MG University customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
MG University Customer Care's response
Dear Student,
Please share your enrollment no. & For further information, Please mail to [protected]@mgu.edu.in or contact @ [protected]
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