Mi 4I — Poor service, wrong information and w

Address:

Thane, Maharashtra, 401504

Sir/madam
I purchased mi 4i mobile (Imei serial no is [protected]) on invoice
Date[protected] from flipkart. From the first day of purchase the phone
Was having apps running and phone heating problem. After 10 months of
Purchase, i started having booting and charging problem in my mobile. On 01/05/2016 my mobile camera not starting and a message displayed on phone
That you restart your mobile. When i rebooted my mobile i was not able to
Turn it on. I visited authorized service center at “tvs electronics ltd
–css-mum xi 46, kothari milestone mall, no.-114, first floor s. V.
Road, malad (W), mumbai-400064”. They just saw the mobile and told that we
Take rs 150 opening charge for mobile. I said ok to do that. They inspect
And ask to submit the phone for checking. They took the mobile inside
Ervice room to examined the phone. After checking they told that there is
Problem with mother board and display circuit, this type of problem is due
To any liquid ingress in the mobile and it will take around 11000 rupees
Cost and it take more than one month time, so it is better that you will
Purchase a new mobile in same cost. I told that my mobile is under
Warranty and it was working normal so, why you are charging the cost. I
Told them to return my mobile so that i can check it at other service
Center.
I showed the mobile at ahmadabad mi authorized service center. At
Ahmadabad service center, they told that this mobile display was changed.
This display is not of this phone. Ahmadabad service center examiner told
Me that my mobile is dead, seal is broken and display of phone was
Different so it will charge around rs 6000/- for display problem. They
Also told that phone having initial booting problem.
If service center are doing such type of activity then how we believe on
Ervice center. Then tell me what should i do?
Please reply me as soon as possible i'm facing lot of problems because of
It.

Service order no.[protected]
Dated-03.05.2016

Best regards
Rama shankar,
Scientific officer
S/o-s. B sharma, advocate civil court
Tarapur atomic power station
Dis-palghar,
State-maharastra,
Pin-401504
[protected].