Mi — not delivered redmi note 4 gold 4g+64g

Address:	Visakhapatnam, Andhra Pradesh, 531061
Website:	www.consumercomplaints.in/new_complaint

Hi team,

I have ordered redmi note 4 gold 4g+64g on 17/10/2017. But delivery was not done and when i call to mi customer center ([protected]) for assistance they said the we have rejected the product.

When i have asked for rejections reason they said it is by call. My aunt received call, she does not know hindi and she didn't replied any thing for rejection.

But how company people rejected without proper consent from the customer about the product

Order number [protected]
Tracking number [protected]
Courier company ecom

I am unable to upload the attachment.

Kindly confirm revert on this issue.

Regards,
K. Krishna