Michelin India — Worst tyres for Indian Roads

My Car came with Michelin tyres. After 3-4 months I saw there is a bulge on the side wall of front tyre. I contacted the Michelin people and they assured me that an engineer will visit for inspection, but it took them appx. 3 months to send someone for inspection after repeated follow-ups from my side. By the time the engineer visited, the bulge has cracked and the tyre got punctured. The engineer said that it was due to an impact and the company will not replace it and even after my repeated attempts to clarify the situation and the problem, he was adamant on not changing his stance. There was no mark on the Rim of any impact on the alloy wheels, but the engineer has refused to listen to my claim.Within a another tyre got punctured when the car has run into a pothole. Immediately, I have changed all my tyres to bridgestone as I cannot trust the product and the company in case of any mishap.The Michelin management should look into the matter of product suitability for Indian road conditions, durability and the customer service and should act more responsibly, because there is life at stake.