Micromax — 4 month old canvas gold having motherboard problem can't believe it

Address:Thane, Maharashtra, 400604

Dear Sir,

My Name is Gitesh Mane i had bought Canvas Gold online from Snapdeal on Dec Month
after 5-6 month its not showing any network in my phone, then i had visit nearest Service Center on 20/07/2015 in Vashi Enterprises, Thane - Maharashtra with job sheet no. W[protected]. They told me it is having Motherboard problem which will solve by company it will take 20-25 days to return phone. I have no option that time.

After 25 days i had visited Center office they told it is in company will take more 15 days to return. Again i wait 15 days and visit office again they said it is in process it will take 15 days more to return handset. they told me to contact Company head office. so i cantact them they are also told me that it will take 15 days more to received the handset. i had also lodge complaint in your service center complaint No. is[protected].

I m frustred now, its very poor service provide by MM.

Please i suggest you don, t waste your Money for advertising your Mobile phones if you are not able to provide good service to your customer pls

Pls look in to this matter and return my handset as early as possible
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Dear Gitesh Mane

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Hi Sir

thanks for your prompt reply, i had mention every thing on my complaint

Job sheet no. W[protected]
Complaint No. in Micromax Service Center, Gurgaon - [protected]


Contact No. +91 [protected]
Dear Gitesh Mane,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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