Micromax — A110Q(w) micromax mobile under warranty is not repaired after one month

Address:Nanded, Maharashtra

This is for kind information that I purchased MICROMAX MOBILE UNDER ONO.110Q(W)SERMOB0272/[protected], [protected] on 23/9/2013 in reliance trend from bandra west.the said mobile phone is warranty period.in the month of june 2013 the mobile was stop to charging.so i submitted this phone to your service centre in Andheri east to M/s.TAMANA INFOTECH in june 13 somewhere in5th june 13 onwards it was kept there for 10 to 12 days and mobile given to me that mobile was repaired.but i checked the mobile the cell phone was dead.so very next day I again submitted this mobile to your servie centre on 20/6/2014 after checking they said that software of this mobile is gone come after one month.the phone was working earlier very well only problem was of charging port of mobile was not working.I don, t understand what type of engineers are appointed in your service centre.Now 40 days have been passed my phone is still under repair.Whether the mobile is sent chaina or japan for repair.who keep faith on your company. they are not replying and attending our phones also.how can we understand our celphone repaired or not.or your company is waiting to expire thewarranty period of mobile set. your are therefore requested to look in to the matter seriously failing which I will forced to lodge complaint with Grahak panchyat. S K DESAI, Naigaon Mumbai
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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