[Resolved]  Micromax — A77 Mobile Related Issue, Already mailed No Response

Address:

Pune, Maharashtra

Hi Micromax, I have purchased your product model A77, I am sorry to tell you that, I am getting big trouble with the purchased product, Invoice date is 27/01/2014, but since the product came to my home the problems are started in my life. I have purchased memory card to enhance the limited data storage, But unfortunately, I am unable to use it. I have already given this faulty product many times to your service center, which is located way far from my home around 40-50 kms, but after keeping my product there for 15-20 days each time, they were not able to correct the problem. Product has spent more time on repair shop then my hand. When i asked service center to replace the product if they are not able to fix it, they told me that they can not say to Micromax that we are not able to fix the product otherwise they will cancel our contract. Please come until the warranty period is over, after that there will be some amount of charge to look into your product if you wish to continue, but we will not be able to fix it and it is manufacturing fault. Service center : Diya Communication - Jamnagar Please guide me what should I do if this is a manufacturing defect and your own service center is telling me that they can not fix it but they will not forward the request to Micromax to change the product. Please suggest me a way, I am only seeing one way "consumer court complaint" as I am mentally harassed and I am paying charges to reach service center for multiple times. Please find attachments as a proof.