[Resolved]  Micromax — bad experience in dealing with the servicing of my products

Address:Faridabad, Haryana

i had given my phone's battery and USB chord for servicing in the service station and it was rather under the warranty period. i was committed to get the new parts in a matter of 7 to 10 days but its very dissappointing that almost one and a half month has been passed and yet i didnt get my products replaced. now there is a situation where i have to leave the premisi of faridabad and anyhow i need the respective spare parts as else my phone would be non functioning. i filed a complaint also but yet there is no further action taken. more than that the callous and almost ignorant bvehaviour of the service station is more irritating. and this compells me in switching to other products to be very frank.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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