[Resolved] Micromax — Battery Problem.

Gulzar Bhat

from Mumbai, Maharashtra

Address:

Srinagar, Jammu and Kashmir

Sometime back I bought the Micromax A50 mobile phone but after some time its battery got damaged and is not functioning well. It hardly gives 5-10 minutes of backup, then the mobile switches off automatically. I have to continuously charge it in order to use it. I searched the whole market but couldn't find its Battery. Even Micromax authorised Service centers fail to bring the one. This reflects the weakness in Micromax products and Micromax costumer service. I would appreciate if you respond to this message asap.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax