Micromax Canvas A102 — Phone dead within just 15 days of purchase

Address:Kolkata, West Bengal

The handset was bought on 9.6.15 from Reliance Digitals Store, Thakurpukur, Kolkata-700063. On 25.6.15 the phone started malfunctioning, when taken to the service centre, it was reported dead and they said I wont get the phone back before 30-35 days. Only 6 days have passed after the Dead on Arrival warranty, and still they were refusing to issue a DOA certificate so that I could get that set replaced. A phone being dead within just 15 days of purchase is so new to me!
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