[Resolved] Micromax — Canvas knight a350 (B) has touch screen problems | |||||
Sir i have already submitted a complaint against my micromax canvas knight before on 08 sept, 2015. but yet i don.t received any positive answer. now i further mentioned i am rushikanta kamila, my 1st complained id name is yuvi_rishi. today i described all of my details problems here. first i bought this mobile from snapdeal online shoping on 29th sept, 2015. and after 8 moths it will started problems with touch response and slow on ram..and i will go to check the mobile at nearest service center in west bengal near barrackpore named M/S Optimal Solutions.on 11th aug, 2015.thereafter they sayit will send to our head office delhi please wait for 15/20 days it will delivered to you.and i will call all the helpline number and service center number but they just listen to me and says dear customer it will take 10/15 days to delivered please wiat for it. i will complained against my repairing purpose on 10th sept, 2015. then i will call the executive of micromax and he say minimum 20 days forward from yhe complained date.so stay tune with our services. i can't believe the services provided by micromax company. my job sheet number is-E[protected]. dated on 11aug.2015. and i also attached a scan copy of my job sheet number with micromax service center details. sir please help me to resolved my problems. its a hard to stay without a smart phone.i don't have a secondary phone...i just keep manage with my friends bar phone which is given by him... sir i obliged you and hope you will listen my tottering situations. please resolved my problems. please micromax take every care of your customer's every single phone... Was this information helpful? | |||||
Oct 19, 2015 Complaint marked as Resolved thanks to mrs monica mam who really help me to get a replacement in qiuck time...she is a well behaved and ponctual, i really thanked full to god maa durga who also blessed me to get the new handset canvas knight 2 E471. i always said that just keep your nurves to get succes in your life...i always email to micromax company at - info.micromaxinfo.com and also write about my problems in social media like- facebook, twitter, whatsapp, akosha etc...
and tray to call as much as possible to head office at regular basics... number is 01244811000..
and tray to explained the whole details about my problems...not worry about the call charges...its our motto...and human rights...so i would like to say to all of you friends don't panic just write in social apps like facebook.twitter, whatsapp about the micromax company's advantages and dis-advantages of service provides...and call every 4 days each...and i hope u will get resolved your problems..thats it friend...i am very happy today...i got a new smart phone before maa durga ustav started...and last but not the list...my love named...(blank) who really help me and pray to god every single day to my success in every format...she is my life and i can't live her...love you my dear love...who wants to get more information if required u can contact me in this number- 9038629424...please be serious...thank u micromax...a step ahead... Micromax Informatics customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
sorry sir the handset bought on 29th sept.2014 mistakly it will written as 29th sept, 2015...
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Reply
Dear yuvi_rishi
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear yuvi_rishi,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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