Micromax Canvas Nitro A31 — Customer care service not sufficient

Address:

Ahmedabad, Gujarat

Dear sir,

I have purchased a new micromax canvas nitro a311 from flipkart.com by cash on delivery at 20th may 2015. After dated 08th sep 2015, my mobile touchpad has no work properly so i go to customer care at vastrapur but they told me that your mobile toupad is out of service due to water damage at that time i don't know what is major problem because of i don't know problem related to mobile equipment. At that time i had no any handset to use it and i had so more work from company and customer care don't give any sufficient answer. If touchpad is damage to water, this is out of service at that time when water is connected to ic but they talk to all customer is very badly wrong answer. I had not any proof which are able to this problem.

Thanks from piyush vavadiya and my number is [protected]