[Resolved]  Micromax — canvas turbo A250

Address:New Delhi, Delhi

I had issue with my canvas turbo A250, there was problem with touch screen, it wasn't working properly so i went to the service centre nearby my home (T-136/1, 1st Floor, Opposite Liberty Showroom, Malviya Nagar, Main Shivalik Road, Begumpur, Delhi - 110017) and they said the phone's touch got defective and it has to be changed for which they have to take 7 to 10 days, i submitted my phone there as it is in warranty period. and after 23 days of trouble i got my phone back with so many others defects 1. home keys backlight not working 2. touch isn't working properly as it is not sensitive as old one, 3. screen panel is coming out from the body of phone(physically damaged) 4.phone is malfunctioning while charging. Got a very bad experience from micromax as it is a micromax flagship device, they should give some good service, i want my money back or a new device because it is not usable device in this conditon
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
I give my mobile phone to service center for 15day and they had change my touch screen what i do please help me and i call to helpline numbeR they not recive my call

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