[Resolved] Micromax — canvas unite 2 not detecting sim

anuragg123

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra

Bought a brand new canvas unite 2 for my family member but the sim is not getting detected. Went to your customer care but they didnt promise a return date. Can't wait for months without any confirmation. Its hardly a month since I bought it and I haven't been able to use it even for a single day. What am I supposed to do????

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Anurag,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

anuragg123

from Mumbai, Maharashtra

Team Micromax, I have sent all the details on Sept 18 to the mentioned ID. How many more days will you take to respond?? A year???