[Resolved]  Micromax — Cheated by the authorized service center in name of repairing the handset

To whom so ever it may concern: i bought a micromax A177 (canvas juice) handset on 3rd of august'2014 from "Mega Cellular, pimpri, pune". IEMI no: [protected] and [protected] On 20th august' 2014, I gave it in MICROMAX SERVICE CENTER, kharadwadi, Pimpri, Pune on TOKEN 12 (name: singh). It was little little bit wetted in rain (not much) and switched off while on call. when I received my cell phone back after few days the service center incharge said that this handset's mother-board is damaged badly and nothing can be done. I didn't believed as not such a mishandling was done. due to minor mishandling such bid damage cant occur. Later, I realized that the handset given to me is SHOWING ANOTHER IEMI NUMBER : when switched on. That means, the motherboard of my brand new cell phone is been replaced by a damaged motherboard and the sticker of my own mother-board is sticked on that damaged motherboard. I don't know this is done purposely or by mistake but I am being cheated by the service center guy . I gave a cell in better condition just for check and I received it in totally damaged and rotten condition. Hope you take notice of this incident and help me as soon as possible. Your's faithfully, Mimansa Singh (ph no: [protected]) Mail id: [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Mimansa,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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