Micromax — Delay of repair of phone by micromax service centre

Bibaswan Banerjee

from Pilibhit, Uttar Pradesh

Address:

Chandigarh, Punjab

I was having a very minor problem in my phone (Micro max Canvas 4 A210) The side lock of my phone was not working properly so i went to the service centre (Abacus System SCO-824, FF, above Indian Bank, NAC, Manimajra). They assure me that its a very minute problem and will be rectify within 15 minutes but after repairing when i connect wi fi my phone gets dead. Now the service centre took my phone for repairing and delaying in delivery. No response from there side. They further damaged my phone. Now i am repenting why i have chosen micromax having such kind of poor service. The receipt of the serving centre is attached below. My name - Bibaswan Banerjee Contact no- [protected] Mail id - [protected]@gmail.com

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Micromax Informatics customer support has been notified about the posted complaint.

Apr 15, 2015

Updated by Bibaswan Banerjee No action has been taken till now.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Bibaswan,

We have escalated your complaint, someone from our end will get in touch with you at the earliest.

Regards,
Team Micromax

Bibaswan Banerjee

from Pilibhit, Uttar Pradesh

Dear Sir
Today one of your official member has called me and was asking the IMEI no of the Phone. Kindly note the IMEI no.
M_IMEI : [protected]
S_IMEI : [protected]

Hope so now you will take some action and will help me out getting my phone repaired back from Micromax Service Centre (Abacus System) soon.

Regards
Bibaswan