[Resolved]  Micromax — Device is not working

After one month from the date of purchase, the device was not working. We have given to your micromax customercare center at cochin. The address of your cusotmer care details at cochin is as follows:-

M/s exclusive care,
Usnaz tower, m.G.Road,
Opp.Medical trust hospital,
Cochin - 682016
Barcode details of my complaint is : s[protected]

What they told me is they want send the device to your delhi office. When i enquired today about my device, they are not even responding properly and they said they need more days and cut the phone without giving me proper answer. This is totally frustrated me. We are not expecting such response from micromax.

I was without phone for the last one month. I need a favourable reply within two days.
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Pramod,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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