[Resolved]  Micromax — FAULTY HANDSET !! CANVAS 4.

Dear Micromax Team, This is to inform you about the Pathatic Service Support & Customer grivences attendence Mechanism driven by your End. My self Pradipkumar Chougule working in MNC as Production & Customer relation ship manager. I had purchase the Micromax Phone with great confidence in your brand on 6/6/2014. But if today if any one ask about the kind of Product quality & service Support of micromax, I would be not in position to recommend anybody in Corporate team about micromax product.Plaese find the series of event happen with the hand set. 1. Purchase of New hand set on 6/6/2014 fron Croma Electronic Meag store ( Invoice Number :- SLE00EC002257). 2. From 15/7/2014 handset Speaker is not working, I use headset to attend the Customer calll, I visited the Your service centre Vashi Telecom in Navi Mumbai. The service team tried to replace the speaker 3 time but couldn`t succeed. They deposite the same for more work & given back the piece with complete format condition ( You can get the related data from service Centre Team/system). 3.On 21/7/2014 Power Switch & Head phone was not working, So it was very dificault to keep the set in on condition due to non functioning of the Switch.This make a complete loss of communication & routine bussiness with Our valuable customer. 4. I visited the Service centre on 10/9/2014. Service team inspected the set & deposit the for repair ( Job Sheet Number :- W[protected]) phone is in lock condition & not responding. This above all history shows a manufacturing defects in set. This all leads to our loss of bussiness & Customer contact. Without any further delay START MY MONEY BACK PROCEDURE.This will avoid the further course of action & litigation from our end & also restore the confidence in MIcromax brand same as we had in the time of purchase. Expecting fast customer grievence resolution. 04/10/2014 -- UPDATE - STILL NO RESPONCE / REPLY FROM MICHROMAX, EVEN SERVICE CENTRE FAILED TO GIVE ANY UPDATES. MOBILE SUBMITTED ON - 10/09/2014, STILL NO REPLY. WANT MY MONEY BACK. Pradip Chougule cell -[protected] [protected]