[Resolved]  Micromax — Hopeless service

Address:Kolkata, West Bengal

Dear Sir
My name is SOUVIK PAL. I bought a Micromax mobile on 7th june 2014.INVOICE
NO 1345 from Baghajatin.Now i notice that the earphone along with the
phone is not supported.Today i went to your service centre in
Jadavpur.But there is nobody has time to listen my problem.After a long
time one person said that before any solution i have to take token from
the counter.Then when i took token they said that the time is over for
receiving token and told me to come on monday. When I asked what is the
timing to received the token They told 10A.M TO 4PM ON saturday.But i
went there at 3.40pm.but they did not take the complain.and also their
behavior is so ROUGH or roudly behavior. Now I am till now facing the problem. Now i just say 'IS THIS KIND OF SERVICE YOU ARE GIVEN TO CUSTOMER'?'
This is very sham full to you. when i see your contact id i just inform
you the service which you give to customer just like me.If this kind of
service you give the customer after buying your product then please
either close this is kind of service centre who don't know how to
behavior with customer. I am very much fade up to buy your
product.Hopeless service. Let see after getting my mail is there any
kind of change of your service or not.My details are given below
HANDSET NO-MICROMAXA26
INVOICE NO-1345
DATE OF PURCHASE-07/04/2014

Thank you
Souvik pal
[protected]/[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Souvik,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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