[Resolved] Micromax — I dont get my phone Back after a 33 days which is submitted into Royal service Centre(Shalimar Bagh) for change the touch

Bajider

from Aliganj, Uttar Pradesh

Address:

New Delhi, Delhi

My phone touch was not working so i submitted my phone into service royal service centre(Shalimar Bagh) on 11th Sep and they said you will get it back in 15 days after 15 days they said this will take few days more again after a week they said your phone has been sent to Company for repair now its about more than 1 month and i dont get my phone back. Even i submitted my complaint on helpline no and they are also not responding. My phone job sheet and Complaint no is following - Job sheet No -N[protected] Complaint NO - mmx[protected] Please help me to get my phone back and i dont have any another phone to use.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Bajider,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax