Micromax — i have not got my handset after 10day of submission

Address:

Chandigarh, Haryana

Sir, This is saurav batra, a micromax mobile consumer, from pinjore (haryana) . I have problem with your service centre and customer care of chandigarh. Actually I have purchased a Micromax Mobile Phone (Model no-A110Q) from ANMOL WATCHES, SECTOR 22 CHANDIGARH, U.T. at [protected]job sheet number N[protected] with one year warranty. The EMEI no. of my phone is [protected]. During warranty period the phone shows UNFORTUNATELY ANDROID, GALLERY, MSG HAS STOPPED WORKING AND GOT HANGED . For repair purpose I have handover my phone your affiliated service centre, ABACUS SYSTEM SCO 824 NAC MANIMAJRA CHANDIGARH @ 2/1/2014 They held my phone for 5-7 days and have not got my phone till today after 9 days i contact ABACUS serval times and i also contact mr. jatinder sehrawat on 7/1/14 from Micromax they told that your phone has couriered to chandigarh it got repair but now abacus receptionist saying that it will take 15 days to repair your phone my quesion is why ur service center, executives or micromax are not able to provide under warranty service in hours why mother boards are not available at all service centers and plz repair my set and give me back as soon as possible with regards saurav batra [protected] [protected]@gmail.com