Micromax Informatics — Action against micromax | no response from micromax from 4 month | mobile issue is not repaired | micromax service center noida sector 18 up

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.micromaxinfo.com

Dear sir/ma'am

I am writing this complain against service of micromax and service center manager noida sect 18 up, under warranty i had submitted my handset first time at service center on 25 may 2016, after repair i was checked at center but issue was not resolve it was happened 4 times, till date issue is not resolved and they had generated 4 job sheet for single issue (incoming and outgoing audio voice was not hearing)

My job sheet is
1st job sheet no is n[protected] (issue was voice hearing)
2nd job sheet no is - n[protected] (issue was voice hearing)
3rd job sheet no is - n[protected]issue was voice hearing)
4th job sheet no is - n[protected]issue was voice hearing)

Today 7 july 2016, i contacted to service center many time and owner [protected] rakesh chaudhary they are saying sorry, you have to wait for 7 days. i am unable to understand if company had already taken 90+ days to repair the issue.

Now i requesting you please take some action against service center and my handset.

Service center no[protected]
Service center manager[protected]mr trilok)
Service center owner - [protected] (mr rakesh chaudhary)

Thanks & regards
Siddharth shukla
[protected]
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Comments

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Dear Sir,
I had raise 4 to 5 time complaint here on micromax website. I did not get any single response, I call to customer care they always told me sir pls contact to service center beacuse your job sheet status is closed i am unable to do any help, go to service center & collect your handset, At service center they told me sir you have to wait for 7 day's actually issue was not resolve yet, it was happened 7 times with me..it is too late he had already taken 50+ days, it Manager was told me sir its late from company side because your IMEI no is not appear in your handset... i am unable to understand what is the matter behind it


So now you tell me what should i do.

My last Job-sheet No is

4th Job Sheet No is-N[protected]


Service center contact detail are bellow-

Service center no[protected]
Service center manager[protected]Mr Trilok)
Service center owner - [protected] (Mr Rakesh Chaudhary)

Warm Regards
Siddharth Shukla
[protected]
mca.[protected]@gmail.com

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