Micromax Informatics — Micromax 42 " uhd led tv | |||||
I had bought my micromax 42" UHD tv from flipkart.com on the 19th of july 2015 . On 2nd of January there was a crack seen on the display while i was watching the tv. I switched off the tv to check if there is any physical damage on it. but there wasnt any, later i came to know that its because of thermal expansion. as there is a damage in the internal display panel due to heat from a faulty panel. I had raised a complaint to the micromax customer care and they havent sent a technically qualified person yet. they send a person whos comes and takes a picture of the tv and sends. later they claim its physical damage. when spoken to the micromax service manager, no response from him either.I want them to replace a new tv or atleast change the panel. Was this information helpful? | |||||
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Micromax Informatics customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
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complaint No. TN[protected]
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Tried posting there twice, still no response.
Sir, was this issue resolved? Its a pity the Government is not using Goods and Consumer act and is not taking these manufactures seriously.
The manufacturers are manufacturing faulty design led tv's where is fragile and the internal screeen can be damaged very easily. And then the manufacturer fleece the customers to pay 80% of the product (Cost Internal Screen/Panel).
This is definitely cheating, Don't remember the earlier TV's having these issues. This issue is common with lakhs of customers fallen pray to this issue called "Internal Panel Cracked and hence is a Physical Damage"
Why would anyone damage their brand new full hd led tv's, the one bought with hard earned money!?
Hope someone moves court against such manufactures.
The manufacturers are manufacturing faulty design led tv's where is fragile and the internal screeen can be damaged very easily. And then the manufacturer fleece the customers to pay 80% of the product (Cost Internal Screen/Panel).
This is definitely cheating, Don't remember the earlier TV's having these issues. This issue is common with lakhs of customers fallen pray to this issue called "Internal Panel Cracked and hence is a Physical Damage"
Why would anyone damage their brand new full hd led tv's, the one bought with hard earned money!?
Hope someone moves court against such manufactures.
No its not resolved yet. The micromax service people not even bother calling even once since i first raised a complaint in the month of january. Would never in my life will i or let anyone i know go for micromax.
And i really have no clue to how to go about it now to get a replacement from them. Can someone help me with this? Will be much appreciated.
And i really have no clue to how to go about it now to get a replacement from them. Can someone help me with this? Will be much appreciated.
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