Micromax Informatics — Micromax IN 1 phone not being returned

i have bought micromax in1 mobile device 6 months before, within 5 months of purchase battery swollen and immediately submitted in service center . They accepted it and agreed to replace battery and replace charger free of cost as its under warranty. But even after 1 month in service center they are saying parts not available. Out of 12 months warranty 1 month already in service center only and dont know how many more days it will be there. Customer care also asking me to just wait without telling time.I want to file a huge complaint on them and also demand my phone as well as compensation of money for giving mental torture to me.
Also mailed several times to all their service heads and didnt even get any reply .
Request to help me get ky phone and compensation also please fine this company hugely.
Attaching all the mails, jobsheet, whatsapp chats, complaint numbers etc.

Micromax gets product repaired through third party service centers sri sai communications. Please file a case on them as well.

sarat chandra
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Micromax Informatics customer support has been notified about the posted complaint.
Dec 23, 2021
Updated by Sarat Chandra 539
My phone number is mentioned incorrectly by mistake, it's [protected]. Kindly call me if necessary.
Please help from these corporate blood drinkers.

No reply from them whatsoever
Thank you.
Jan 01, 2022
Updated by Sarat Chandra 539
It's 38 days so far, no update . Please penalize Micromax and Rahulsharma
Jan 05, 2022
Updated by Sarat Chandra 539
Please update or I will go to court
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