Micromax Informatics Complaints & Reviews

Vetrical line

My Micromax phone model E453, I have purchased it before 1 year, my phone charging had become very slow...it is showing more than 9hrs to fully charged. I have checked my charger but it is in good condition.. what's the problem with my mobile.
I will be waiting for your reply.
Thanking you sir.

As we had a problem in our micromax led tv we had registered a complain about it and a person from micromax service centre has came and charged rs. 830 from me as a service charge . Since we had an extended warranty on our tv, he told that there is a replacement of another led tv. We had legally submitted all warranty documents. They told with in 3 weeks tv will be replaced but it has becomevmore than 1 months still our led tv is not replaced and whenever I call the customer care they say it is pending for approval. Please take action immediately for which I shall be highly obliged.
My jobsheet no: SIK[protected]

Worst Experience at Miacromax

I Purchased a Micromax led tv on 22/Aug/2020.But now tv is not working also i have done a complaint on 29/April/2021 Regarding Tv not Working and Complaint id HIP[protected]. Till now i didn't receive any Call from any Engineer . I tried to call again but Customer Care give Number of Service centres. I called them But they told me they left Micromax Service Centre .Please help it asap as i am a regular customer of micromax.

1. We had registered a complaint on defect in TV - Sound fluctuations and Video Distortions (Product Still in Warranty) on 9th Apr for which technicians visited us on 14th Apr. However, since then no contact has been made by the Micromax Service Centre Amritsar.

2. They don't pick up phone calls and if you get lucky and they pick up call then they ask for the entire story and assure you to get back which they don't. To my utter shock, when I got through at 6.15 pm on 24th Apr, I was told to call on Monday during office hours as timings had finished at 6 pm. Also to my surprise, when I checked up from the customer care, it has come to light that they haven't updated their visit on 14th Apr in the system. This was informed by the call centre attendee.

3. The entire experience hasn't been pleasant, and the Micromax Service Centre Amritsar under Mr Arpan and his staff are careless, arrogant, negligent, inattentive, irresponsible and to sum up extremely unprofessional and it seems that they are not bothered about the customer concerns and the company's reputation.

4. Details wrt product are attached

LED Model No. 43A2000FHD (Black) (2019)

Complete Address with pin-code... Colonel Vivek Goyal, Bungalow No 5, Amritsar Cantt, Amritsar, Punjab, 143001

Contact No. [protected]/ [protected]

Invoice/Bill Copy.

Invoice No : IN-SATB-11870

Invoice Details : PB-SATB[protected]

Invoice Date : 28 Jun 2020

5. It is my humble request that the matter be addressed by some one professional and settled at the earliest. At Least that's what we expect from a reputed company as MICROMAX.

Vivek Goyal
[protected] / [protected]
Regards

I purchased In 1 on dated 2/4/21, but phone screen had broken, when contacted to service center they quote price for screen 3950 Rs, but micromax customer support give price Rs 1971+ GST, so please help me what price I paid to service center. Mail screen shot attached.
M [protected]
Devendra Nathawat.
Kota Rajasthan.

My phone has many probelem we can't play games please help phone lags

Micromax manager called last year and suggested that a new kit from Sony (not Micromax) is required to run internet on my Micromax TV. That kit will come along with new remote (costs around[protected]. So, he charges me around 8k for whole kit and respective remote. The remote came was faulty. The technician said that his manager deliberately gives faulty devices for replacement. Now it has been almost 1 year and that same manager is not responding to my responses and am still facing issue with his chosen faulty device. Kindly get this sorted out asap to prevent further legal action.

***Urgent Escalation***[Request ID :##RE-139405##] : Contact Form

Kindly look into the matter on top priority.
Last two months from 25.12.2020 to till date I have been waiting for a reply.
Matter is pending for more than two month, Micromax giving third class service
Quick action is required.

Blur my cell number [protected]

Hello Sir

मैंने 2017 में micromax की एक मोबाइल (E 455 )ख़रीदा। 2 -3 दिन बाद मोबाइल बिगड़ गयी। मैं उसे सर्विस सेण्टर लेकर गया तो उन्होंने मोबाइल को 15 दिन के लिए repair के लिए भेज दिया। 15 दिन के बाद जब मैं मोबाइल लेने पहुँचा तो मैंने देखा कि मोबाइल का body पूरी तरह से टूट गया है, जैसे मोबाइल को किसी ने पैर से कुचल दिया हो। मैंने नयी सील पैक मोबाइल की माँग की। customer care को कॉल किया, कंपनी को ईमेल भी किया लेकिन किसी ने मेरी एक भी नहीं सुनी। सर मुझे आप की वेबसाइट का पता चला तो मैंने आप से शिकायत कर रहा हूँ।

Sir मुझे एक नयी 4G मोबाइल और चार साल का हर्जाना दिलाने की कृपा करें।
नाम -विनोद कुमार
gmail [protected]@gmail.com

I have an issue with micromax in note 1 mobile. After 2-3 hrs of charging it raise upto 5-6 % of charging. Camera quality is bad.

I am updating again as I want to share my experience with the company after initial complaint registered on 24/01/2021

I received a call 25/01/2021 by ZSM, who was telling he couldn't receive the call as he was driving...no comments as for my morning calls he has not answered. He told he will update by evening. But I could get the update that the spare part is dispatched only after I called him after a long wait on same day.
Again I waited for 3 days on 28th I have to call mangalore guy(mr.prashanth) to know what is the update. He tells it is received and it will be sent with local service guy only on Saturday (30/01/2021). So to travel 40+ kmts.it takes 2 days.
On Saturday morning I called local service guy, thinking because of senior citizens status he come first to my parents house. But he came only at 4 PM after finishing all the works on his way.
Everything is connected just to know some light is not working.
Again one more whole round of calls to replace the light.They told they will try one from mangalore. It came to home on 2nd of February, 2021. Again the spare part (mother board) has a problem, so they need to replace. This time the replacement reached on 4th.Just note within the matter of one day gap. Yesterday we got our TV working.

Dear, micromax please tell me in the beginning you took whole 3 wks..to replace mother board, how did you manage to get one within the matter of one day gap at the end? Why didn't you do this in the beginning.

My urge to all of you is the, do not buy micromax products.I am just waiting to dispose the product.
They are not bothered post purchase service even for senior citizens.
Regards,

Dear sir,

Am senthilvelan from Chennai (3/31, Kavingar Kannadhasan Nagar, Ramapuram Chennai – 600089). I purchased Micromax LED Smart TV (Model No : L32TA6445HD) on 02/11/2020, PADI Chennai Branch (Invoice no: [protected]). My television Have three years warranty. At November month 25th 2020, My television was not connected and supported internet, automatic volume to be low and also single flash line will displayed on My Television. I booked Service complaint (Service Request ID 141053) on December month 2nd 2020. On service person visit my television and take complaint also on that time. That service person told like that 02nd December 2020, your television had panel issue sir, I take complaint and booked definitely it will rectify within a week. But till now not yet rectified my complaint. I wrote mail and asked service person to many times. So, kindly rectify the issue otherwise refund my billed amount. Herewith I enclosed Bill copy and tagged my service request mail also.

Please let me know where to get the LCD display for p702 canvas tab

Namaskara,
We purchased a micromax led tv 32" on Nov.2019, just thinking we as Indians need to support make in india products.
My aged parents live on their own in a village called madnoor, near mangalore, karnataka. They enjoy watching tv.
On 10/01/2021, the tv stopped working. I made a call to micromax service center on 11/01/2021 and complaint was registered (KRT[protected])and also requested the service guys to take special care as my parents miss tv programs.
On 12/01/2021, a service person of Micromax visited and said we need to change the board and that will take 10 days.Again same request is made to him to take spl.attention.
As we never get an update from Micromax I called to the person in charge at mangalore on 18/01/2021, who checked the complaint no.and told the spare part is dispatched and we will receive within 3 days.
Even after 3 days, no update from any of them.When I called them on 21/01/2021, they told they have no idea.
Again I contacted them on 23/01/2021, just to know that, the spare part is not delivered for unknown reasons and they gave me contact no.s of ASM and ZSM of company.
ZSM did not receive the repeated calls. ASM did receive once, but he had no time to listen to my complaint. He asked me to send the details, just not to get back.
Now I have no idea, whom to contact and what is the status.
My urge to all of you is tha, do not buy micromax products.
They are not bothered post purchase service.
Regards,

Phone is not working, may be software problem

Invoice Number # FAAXXV[protected]
Order ID: OD[protected] Order Date:[protected]
Invoice Date:[protected]
PAN: aagcc4236p
CIN: U74900DL2016PTC291626 Total items: 1
Bill To
Sandeep Mishra
9lv/106, lohia vihar, indira nagar, near RLB school-Sec, 9, lucknow, up, 226016.
Lucknow 226016 Uttar Pradesh Phone: [protected]
Ship To
Sandeep Mishra
9lv/106, lohia vihar, indira nagar, near RLB school-Sec, 9, lucknow, up, 226016.
Lucknow 226016 Uttar Pradesh Phone: [protected] *Keep this invoice and manufacturer box for warranty purposes.
Product Title Qty Gross Amount ₹
Discount ₹ Taxable Value ₹
IGST ₹ Total ₹ Handsets
FSN:
MOBEX2ZGYUZSDVXS HSN/SAC: 85171290
Yu Yureka 2 (Champagne /Gold, 64 GB)
Warranty: Brand Warranty of 1 Year
1. [IMEI/Serial No: [protected] ] IGST: 12.000 %
1 13999.00 -6500.00 6695.54 803.46 7499.00

Please add popup camera with 360 angle camera in Micromax mobile

Maine micromax ki new led liya tha, jis din se liya hai osdin se os led me problem chalu hai.3 baar technician led open ki lekin problem solve nahi huwa.replecment me product dala huwa hai lekin mujhe abhi tak replacement nahi mila, mujhe micromax ki service nahi milri.mujhe mere paise wapas dedo.mere sath micromax company fraud karrahi hai.please meri problem solve kijiye.
Mera ragister mobile number hai [protected]
Is number pe jaankari dijiye.