[Resolved] Micromax Informatics — Micromax informatics (Cheapest services) | |||||
I bought a micromax unite 4 pro phone from snapdeal and it was delivered to me in some days. I got it and since then i have only used it only for a month and it showed me the signs of death. I contacted micromax service center located at south patelnagar. They told me that it's a minor software issue and it will be resolved in half an hour. After that they submitted my phone and told me to come in next 15 days. I want to know that will a minor software issue takes a time of 15 days. Now they told that it will take 21+ days to repair my phone. I don't have any extra phone to use it as a second option. The contact no. Provided on job-sheet always says to be invalid or switched off. So how can ii contact him? I purchased my phone for my use, not to gift it to the micromax service center. If they can't solve the minor software issues in a month that what is the benefit of purchasing a phone and giving it to a service center. I request to deliver my phone in the new condition as it was running in any situation or i want a substitute phone for my use. I request to take some concrete steps towards the right direction Was this information helpful? | |||||
Oct 10, 2016 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Micromax Informatics Customer Care's response Hi, Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com. Regards, Team Micromax | |||||
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