Micromax Informatics — Mobile replacement

I just wanna inform about the present condition of my phone -Micromax IN 1b that I've ordered from Flipkart on 21st January 2021 . Its been only seven and half months and the condition of my phone is so pathetic.

The SIM Slot 1 stopped working after a week from the date of purchase ; and after few months the flashlight stopped function ; the battery of the phone drains so randomly ; even if it is plugged in, it takes hours to get 1% charged ; the phone get heated up and hangs often ; there's a problem with the camera and the mic ; also there's a lag after attending and declining calls..

After contacting the service center and informing about all these problems, their only response is to repair the device instead of replacing it even though there is no physical or liquid damage occurred to the device.

I have no guarantee that all the problems mentioned above will be resolved even after repairing the device but I'm sure that I have to spend a lot of money in future after the phone is repaired in service center.

Also, I attach a file of Consumer Court Order on Mobile phone Damage Compensation, which orders that if a device happens to show repeated defeats after the service within the warranty period then it is considered to be a manufacturing defect and the so called responsible members must give the total price of the device plus the compensation for the deficiency of service for the mental strain, hardships etc caused to the owner of the device plus the cost of proceedings.

I humbly request you to replace the device instead of repairing it .It's only been 7 months and I'm facing tons of problems within this short duration . If the company is in favour of repairing the device then they must be ready to accept the order given by the Consumer Court.

Please take note of the problems and I hope the responsible authorities will take actions as soon as possible.
#wesupportmicromaxindia

https://youtu.be/Ye_CXDaKTyI