[Resolved]  Micromax Informatics — Pathetic customer service

Address:	Bhilwara, Rajasthan, 311001
Website:	www.micromaxinfo.com

Hi team,

I bought the Micromax canvas juice 2 on 11 october 2015 from Sargam Electronics, near aditya mall Indirapuram Ghaziabad . On the very next day it started hanging and the touch stopped working properly. On the third day it did not allow me to take any calls as it stopped displaying the incoming phone screen. I went to the seller where they told me to go to the service centre and refused to replace the mobile unit. After one week, the battery of the phone started draining out in 2-3 hours and it took the 9-10 hours to charge completely.

I went to the service center located at Bhilwara Rajasthan and told them the complete story, the service center person named Anees denied to replace the unit or giving me the DU letter . He was very rude and mistreated me by shouting at me. He told me to come after 3 hours again and did not take the unit. On sunday when I went to his shop again he not only misbehaved with me by saying abusive words but also pushed me out of the shop and closed it from inside. I am sending you the pics of the service center with the contact number of service center.The contact number of service center is [protected] .I am also sharing the IMEI number of the phone.
It had not even a month and this phone has started so many problems that I am unable to use it right now.