[Resolved]  Micromax Informatics — proper support not being given to service centre

Address:

Mumbai City, Maharashtra, 400037

My name is navdeep duhan and ph. No. [protected] (Email-id [protected]@gmail.com). I own a micromax canvas laptab lt 666 and on 7th of december 2018, i had its motherboard changed due to some issues. Upon changing of the motherboard, the windows operating system that was installed was unresponsive, constantly showing the not responding sign on the top of every program and the operating system eventually crashed in 15 days time. Also it did not seem to be the genuine windows operating system that i had received with my laptop when i had purchased it even though the service centre (V4 tech solutions pvt ltd, ghatkopar mumbai claims that this is the offcial windows given by the company i. E. Micromax. Now the service centre does not have each other windows 10 operating system other than the faulty one that was used earlier and there is no help currently being offers to him (V4 tech solutions pvt ltd) by the micromax technical support. Please see to it that this is resolved and the required help is given to service centre (V4 tech solutions pvt ltd) and your customers are satisfied i. E. Me. Because i will take this matter to consumer court because this product was purchased by me from my first salary and it hold great sentimental value to me.